Privacy notice

Who We Are

Yellowstripe Foundation is a UK charity dedicated to making a positive difference in communities both locally and globally. We work across various programmes to support and empower those in need. Yellowstripe Foundation is the ‘controller’ of your personal information and is responsible for its protection and use in accordance with this Privacy Notice.

Our contact details:
Yellowstripe Foundation
34a, Chiswick High Rd.
London, W4 1TE
United Kingdom
Telephone: +44 207 880 1979
Email: info@yellowstripefoundation.org
Website: https://www.yellowstripefoundation.org/

How and Why We Process Personal Data
Below is an outline of the different ways in which we may process your personal data. Click each section for more details:
When You Make a Donation or Payment

• Purpose: We process your personal data when you donate or make a payment to support our work. This includes collecting necessary information to process, verify, and record the transaction.
• Security: Any payment details (e.g. credit or debit card information) you provide through our website are securely passed to our approved payment processing providers who comply with industry security standards.
• Retention: Transaction records such as your name, contact details, and donation amount are retained for audit and compliance purposes in line with legal requirements.

When You Enquire About Our Work or Services

• Purpose: We process your personal data to respond to your queries about our activities or services.
• Usage: This typically involves your name, email, telephone number, and any other information you provide to us, which helps us address your enquiry effectively.
• Retention: We will keep your enquiry data for a period appropriate to the nature of your query, usually up to two years, or longer if you continue corresponding with us.

When We Send Administrative Communications

• Purpose: We use your personal data to send you important administrative communications regarding donations, event registrations, or fundraising activities you have signed up for.
• Usage: This includes messages to confirm your registration, receipts, or updates on your involvement.

When We Send Marketing Communications

• Purpose: With your consent, we process your personal data to send marketing communications such as newsletters, updates about our projects, campaign information, fundraising appeals, event details, or opportunities to volunteer.
• Consent and Opt-Out: We will always seek your consent for any direct marketing and provide an easy way for you to opt out. Even if you opt out of marketing, we may still need to send you essential administrative communications.

When You Visit Our Website

• Cookies: We use cookies and similar technologies to collect information about your usage of our website. This helps us understand trends, administer the site, and improve your online experience.
• Further Information: For more details, please refer to our Cookies Policy available on our website.

When You Participate in Our Events, Volunteer, or Engage with Us

• Purpose: We process personal data relevant to your participation in events, volunteering, or other activities. This may include your contact details, health or dietary information (if required for your safety), and any additional data needed to manage the event or volunteer activity.
• Retention: The data collected in these contexts will be retained only as long as necessary for the purposes for which it was collected, subject to legal requirements.

When Interacting on Social Media

• Purpose: When you interact with us via our social media channels, we may process your public profile information (such as your name or contact handle) to facilitate communication.
• Usage: If you sign up for an event via social media, your details may be shared with us to help you register and participate.

Our Lawful Basis for Processing Personal Data

We process your personal data on various lawful bases, which may include your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, or our legitimate interests. We carefully assess the appropriate legal basis for each type of processing and ensure that your rights and interests are protected.

Sharing Your Personal Data

We will only share your personal data with trusted third parties when necessary to:

• Process your transactions and enquiries (e.g. payment processors, IT service providers)
• Comply with legal or regulatory obligations
• Manage and improve our services and communications

Any third-party service providers we engage have been assessed for their ability to maintain the confidentiality and security of your data.

How Long We Keep Your Information
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specific retention periods vary according to the type of information and your relationship with Yellowstripe Foundation.

Your Rights

You have rights regarding the personal data we hold about you, including the right to:

• Access your information
• Request correction or deletion of your data
• Restrict or object to our processing of your data
• Request data portability

If you wish to exercise any of these rights, please contact us using the details provided above.

Withdrawing Consent

If you have provided consent for us to process your data for a particular purpose (such as marketing communications), you may withdraw your consent at any time. Please note that this will not affect the lawfulness of any processing conducted prior to your withdrawal.

Complaints

If you have any concerns or complaints about how we handle your personal data, please contact us at info@yellowstripefoundation.org or call +44 207 880 1979. You also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We regularly review our Privacy Policy to ensure it remains up to date with our practices and the latest legal requirements. Any changes will be posted on our website, along with the updated effective date.

This Privacy Notice was last updated on 15.03.2025.